Cancellation and refund policy

What this covers

This policy applies to payments made to Surge Software Solutions Private Limited for RankingArticles at rankingarticles.com.

No automatic renewal

A plan is paid through a Razorpay Payment Link and covers 30 days. It does not renew by itself, so there is no renewal charge to cancel; when the 30 days end, your account moves to the Free plan unless you pay for another period. You can stop using RankingArticles at any time and close your account from its settings or by emailing [email protected].

Plans and prepaid balance

New RankingArticles accounts start with a 14-day free trial, with no card. When it ends, the account moves to the Free plan (3 articles a month, free forever) and nothing is charged. Paid plans cost, a month: Starter ₹2,499 ($29), Growth ₹4,999 ($59), Agency ₹11,999 ($149). You pay for a plan through a Razorpay Payment Link; each payment covers 30 days and does not renew by itself. Paid live data (AI-answer checks, rank checks, keyword volumes) is not included in plans: it is charged at our cost with no markup from a prepaid balance you add through Razorpay, and the balance never expires. Accounts created before 9 November 2026 keep their original terms: 3 months free, then pay per use at our cost. The pricing page lists the plans and rates.

Refunds

• 7-day refund guarantee on plans: full refund within 7 days of payment, no questions asked.
• Unused balance: refundable in full at any time on request, including when you close your account.
• Used balance: balance already spent is not refundable.
• Duplicate or failed payments: if you are charged twice, or charged for a plan or top-up that did not reach your account, we refund it in full.
• Charging errors: if a use was charged wrongly, tell us and we will correct your balance or refund the difference.

How to ask for a refund

Email [email protected] from the email address on your account. Include the product name (RankingArticles) and, if you have it, the Razorpay payment ID. We will reply within 2 working days.

How refunds are paid

Approved refunds are paid to the original payment method through Razorpay within 5–7 working days. Your bank or card issuer may take a few more days to show it in your account.

Contact and grievances

Surge Software Solutions Private Limited, Sy No. 13/1, #155, Shop No. 2, 1st Floor, 4th Main, BEML Layout, Thubrahalli, Bengaluru, Karnataka 560066, India. Email [email protected], phone +91 91600 57000. See also our terms of use, privacy policy and shipping and delivery policy.